GDPR Privacy Policy

At EA1 Agile, we are committed to protecting and respecting your privacy. This GDPR Privacy Policy outlines how we collect, use, and protect any personal information you provide when using our website. It is compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data when you visit or interact with our website:

• Contact Information: Name, email address, phone number, and any other personal data provided in contact forms or email inquiries.
• Website Usage Data: IP address, browser type, device information, time zone, and browsing history through cookies and similar tracking technologies.
• Job Application Data: If you apply for a job with EOS Agile, we may collect additional information such as CVs, employment history, and references.
• Client Information: For project inquiries, we may collect details about your company, project requirements, and any personal data provided.

2. How We Use Your Data

We process your personal data for the following purposes:

• To Respond to Inquiries: Process and respond to your requests for information about our services, including project management inquiries.
• For Business Communication: Provide updates about services, offers, and relevant business information based on your inquiries.
• For Recruitment: Evaluate and manage job applications and contact you regarding career opportunities.
• For Website Improvement: Analyse website traffic, user interactions, and preferences to improve the site’s performance and user experience.
• For Legal Compliance: Ensure compliance with applicable legal obligations, including GDPR.

3. Legal Basis for Processing

We rely on the following lawful bases for processing your personal data:

• Consent: If you have opted in to receive communications from us or provided personal information through forms.
• Contractual Necessity: When we need to process your data to provide services or respond to inquiries.
• Legitimate Interests: To analyse, maintain, and improve our website, manage business communications, or prevent fraud.
• Legal Obligation: When we are required to process data for legal or regulatory reasons.

4. How We Share Your Data

EA1 Agile does not sell, rent, or trade your personal data. However, we may share your information with:

• Third-party service providers: For website hosting, analytics (e.g., Google Analytics), and customer management systems, ensuring they comply with data protection regulations.
• Legal Authorities: If required by law, to comply with legal obligations or enforce legal claims.
• Professional Advisors: Including lawyers, bankers, auditors, and insurers where necessary.
• All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or to comply with legal, regulatory, or internal policy requirements. This may include:

• Inquiry Data: Retained for up to 12 months after resolution, unless a longer retention period is necessary for legal purposes.
• Job Application Data: Stored for up to 6 months unless you consent to a longer retention for future opportunities.

6. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data where it is no longer necessary for the purposes it was collected.
• Right to Object: Object to the processing of your data based on legitimate interests.
• Right to Data Portability: Request the transfer of your personal data to another service provider.
• Right to Withdraw Consent: If you have given consent for data processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at:

Email: mark@ea1agile.com

Phone: 07807522229

Address: EOS Agile, 19 Bracken Wynd, Penicuik, Midlothian, Scotland EH26 OFY

7. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. This includes secure servers, encryption, and access controls. However, no method of transmission over the internet is 100% secure, so while we strive to protect your data, we cannot guarantee absolute security.

8. Use of Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and gather usage data. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the site. For more information, see our Cookie Policy.

9. Transfers of Data Outside the UK/EU

If we transfer your personal data outside of the UK or the European Economic Area (EEA), we ensure that adequate protection is in place to safeguard your data in accordance with GDPR. This may include using Standard Contractual Clauses approved by the European Commission or transferring to countries with adequate protection standards.

10. Changes to This Policy

We may update this GDPR Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on this page, and we will notify you of significant changes where appropriate.

11. Contact Us

If you have any questions or concerns about this GDPR Privacy Policy or your data, please contact our Data Protection Officer at:

Email: mark@ea1agile.com

Phone: 07807522229

Address: EA1 Agile, 19 Bracken Wynd, Penicuik, Midlothian, Scotland EH26 OFY

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we are not complying with data protection laws: ICO Website: https://ico.org.uk

This GDPR policy ensures EOS Agile’s compliance with GDPR and UK data protection laws, giving website visitors transparency and control over their personal data.

Signed: